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Support Requests

To improve the efficiency and effectiveness of how we engage with those teams that support all client-facing capabilities and capacity in VBP, we have created a common method to engage and track shared service requests.
This ensures the financial rigour, technical confidence, HR standards, safety and accessibility of our facilities, optimisation of our procurements, and the success of our marketing and communications.
Select the service required below and you will be directed to a form where you can initiate the support required.

Accounting & Finance

Finance/Payroll

Client Delivery – Success | Onboarding

Risk, Compliance & Regulatory Affairs

Legal & Compliance

Data Science & Analysis

Information Management Group

Technology

IT Equipment Request

VBP Helpdesk Portal

Innovations Request

Innovation

Learning and Development

L&D Request

Marketing

Marketing

Office of the Executive

EA - Request

Ideas and Challenges

Whistleblower

Operations Request

People & Culture

Incident Report

Medical Request

Mental Wellbeing Requests

Offboarding

People Operations

Process Excellence

Process & Systems

Procurement and Facilities

Facilities

Procurement

Client Engagement (SRM)

Client Experience (Technical Team)

Paraplanning

Client Services

Mortgage Broking

Center of Excellence

Ideation Channel